FAQ

• From what time may we check-in?

Our standard check-in time is at 3pm.
We can offer you a guaranteed check-in from 1pm for an additional € 25.50.
Leaving your luggage with us earlier is always possible, at no extra cost.

•  What are the parking options?

You can park in the street of the hotel. The costs are € 6.25 per hour daily from 09:00 to 23:00, and on Sundays from 13:00 to 23:00.
A more affordable option is possible at 2 minutes walking distance at Interparking Station Haarlem. You can reserve in advance online where the cost averages € 15.00 per 24 hours.
Free parking is available on the north side of town, from the Paul Krugerkade. This is about a 15-minute walk from the hotel.

• What is the best way to the airport?

From Schiphol Airport bus 300 is a direct connection to Haarlem station (2 minutes walk to the hotel). A taxi from Schiphol Airport to Boutiquehotel STAATS costs on average between € 60.00 and € 65.00 euro.

• Is there an airport shuttle available?

We do not have a shuttle to and from the airport. However, we can reserve a taxi for you (costs for your own account).

• Can you change the reservation date with a non-refundable reservation?

No, with non-refundable reservations it is no longer possible to change the date or cancel the reservation. With fully flexible reservations you can still change or cancel your reservation up to 48 hours before arrival.

• Can I bring my dog?

Dogs are welcome at Boutiquehotel STAATS. However, there is a surcharge of € 22.50 per night. We will place a comfortable dog basket upon arrival. However, the dog must listen carefully to its owner, and is not allowed to be left alone in the room.

• Is there a bar?

The hotel has a spacious, cozy lounge where you can visit from 07:00 to 00:00. Coffee, tea and (filtered sparkling and flat) water are available free of charge. The lounge menu offers tasty snacks and drinks you can order.

• Are rooms cleaned in between?

Rooms are cleaned daily. If you don't need this but are staying for several days? Sign up in advance for our 'Save The Planet' programme; no housekeeping during your stay but a free Boutiquehotel State Dopper to take home!

• Room temperature control

The building is equipped with central heating. This is set automatically to cope with the biggest chill from outside. We deliberately do not have the heating set too high, to avoid wasting energy and because many guests find it unpleasant if the room is too warm at night.
In addition to the central heating, the temperature can be set to individual requirements using the VRF system in the room. The VRF can be used as air conditioning, which is of course lovely on hot days, and can also be used as energy-efficient heating during the cool autumn and winter months.

• Can you leave luggage at check-out?

Luggage can be left after check-out if you wish, so that you can go out for a while in Haarlem. 

• Do you have a gym?

We do not have a gym, but gym Kenamju is at 2 minutes walking distance. By showing your room pass, you get a 20% discount on a day pass. 

• Are there possibilities for room service?

Breakfast in bed is definitely possible on request. This has a surcharge of € 4.50 p.p.